Tour of the Palace of Versailles - Reviews

Rating of the activity

6.80 / 10

6.808495200911 4,098 reviews | 66,026 travellers

225 traveler-submitted photos

Customer scoring

1464

1076

636

433

489

Type of traveler

Traveling alone (389)

Couple (1470)

Group of friends (395)

With small children (259)

With older children (630)

Reviews from real clients who booked our products.

See only reviews with text

May / 16 / 2024

Silvina

La Lucila, Argentina

I travelled with friends

Fue muy pobre todo el servicio. La guía en menos de una hora completó su actividad, dio datos erróneos del la historia. No completó todo el recorrido del palacio. Nos dijo que podríamos continuar viendo soolos. nos dejó en el patio del palacio indicándonos a su manera cómo llegar a los jardines. Fuimos por el lado erróneo. Y nadie nos había dicho que estaban en obra. Luego estuvimos esperando x 20 minutos al micro, según la hora que nos habían citado.

The entire service was very poor. The guide completed its activity in less than an hour, giving erroneous information about the story. He did not complete the entire tour of the palace. He told us that we could continue watching alone. He left us in the palace courtyard, telling us in his own way how to get to the gardens. We went the wrong way. And no one had told us that they were in construction. Then we waited for 20 minutes for the bus, according to the time they had given us.

Operated by: Paris City Vision

I travelled with friends

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que se desarrolló, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We feel that the service was not entirely up to expectations. Even so, we can confirm that it was developed, as usual, in accordance with the description on our website. We appreciate and take note of the comments to assess possible improvements. Opinion translated. Show original.

May / 16 / 2024

Fernando

Segovia, Spain

I travelled with my partner

Nos dejan a nuestro rollo y no explican nada de como funciona la audio guía, tampoco nos dicen la clave de WiFi que dicen que hay. Mala organización en general. Translate this opinion into English.

They leave us to our own devices and do not explain anything about how the audio guide works, nor do they tell us the WiFi password that they say there is. Bad organization in general. Opinion translated. Show original.

Operated by: Paris City Vision

I travelled with my partner

May / 16 / 2024

Anonymous

I travelled by myself

Operated by: Paris City Vision

I travelled by myself

May / 16 / 2024

Anonymous

Operated by: Paris City Vision

May / 16 / 2024

Juan Luis

Santiago, Chile

I travelled with my partner

Operated by: Paris City Vision

I travelled with my partner

May / 15 / 2024

Laura

Barcelona, Spain

I travelled with teenagers

Las horas que se indicaban que iba a durar la visita ha sido inferior. A las 11:50 ya estábamos saliendo otra vez hacia París. Entre que hemos tardado más de 1h en llegar (a las 9:30 hemos llegado a Versalles) y a las 11:50 ya teníamos que estar fuera para salir de vuelta a París no hemos podido ver todo con tranquilidad.

The hours indicated that the visit would last have been shorter. At 11:50 we were already leaving for Paris again. Between the fact that it took us more than 1 hour to arrive (at 9:30 we arrived at Versailles) and at 11:50 we already had to be outside to leave back to Paris, we were not able to see everything in peace.

Operated by: Paris City Vision

I travelled with teenagers

Hemos confirmado que la visita se hizo en los tiempos establecidos. Hay que tener en cuenta que dependiendo del estado del tráfico u otros motivos de organización es posible que se forme alguna demora ocasional. Sentimos las molestias. Translate this opinion into English.

We have confirmed that the visit was made within the established times. Please note that depending on traffic conditions or other organizational reasons, there may be occasional delays. We apologize for the inconveniences. Opinion translated. Show original.

May / 15 / 2024

Manuel Martinez

Spain

I travelled by myself

Mala. La persona que era guía nos deja en la entrada sin más sin ninguna sugerencia ni indicación. Nos encontramos sin la audio-guía prometida cómo en otros grupos que nos acompañaban. Solo la indicación de bajarnos una aplicación con el móvil que resultó pedir una tarjeta de crédito que naturalmente no dimos.. De haberlo sabido hubiera ido en tren. No lo recomiendo en absoluto

Bad. The person who was the guide left us at the entrance without further ado without any suggestion or indication. We found ourselves without the promised audio guide as in other groups that accompanied us. Only the indication to download an application with our mobile phone that turned out to ask for a credit card that we naturally did not give... If I had known I would have gone by train. I do not recommend at all

Operated by: Paris City Vision

I travelled by myself

Esta actividad, tal y como explicamos en la descripción de la misma, no incluye servicio de guía, sino de audioguía, descargable gratuitamente para vuestros dispositivos móviles. Sentimos si no se pudo tener en cuenta. Translate this opinion into English.

This activity, as we explain in its description, does not include a guide service, but rather an audio guide, downloadable for free for your mobile devices. We are sorry if it could not be taken into account. Opinion translated. Show original.

May / 14 / 2024

Giorgio De Santis

Italy

I travelled with my partner

Operated by: Paris City Vision

I travelled with my partner

May / 14 / 2024

Anonymous

Operated by: Paris City Vision

May / 12 / 2024

Andrés Baez

Chile

I travelled with my partner

Lo primero, el tour no vale lo que cobra civitatis, ellos te llevan y te traen no hacen nada más. No tienes un guía y mucho menos te entregan algún dato en el viaje más allá de cosas simples y básicas. Lo segundo es que ocurrió un retraso de más de 20 minutos en la recogida, nadie nos dio una explicación ni una disculpa al respecto. Y tercero, en un par de horas es imposible si quiera dimensionar lo que es este hermoso palacio. Mínimo se requiere 1 día. Muy mal servicio.

First of all, the tour is not worth what Civitatis charges, they take you and bring you back, they don't do anything else. You do not have a guide and much less do they give you any information on the trip beyond simple and basic things. The second thing is that there was a delay of more than 20 minutes in the pickup, no one gave us an explanation or an apology about it. And third, in a couple of hours it is impossible to even measure what this beautiful palace is. Minimum 1 day required. Very bad service.

Operated by: Paris City Vision

I travelled with my partner

Esta actividad cuenta con dos modalidades, con servicio de audioguía o servicio de guía durante la visita. Esto está especificado en la descripción de la actividad. En ocasiones se pueden formar demoras por el estado del tráfico u otros factores de organización. Aun así, nuestro equipo local ofrece la actividad al completo y recupera siempre el tiempo perdido. Sentimos que la visita no haya sido de tu agrado. Translate this opinion into English.

This activity has two modalities, with audio guide service or guide service during the visit. This is specified in the activity description. Sometimes delays may arise due to traffic conditions or other organizational factors. Even so, our local team offers the entire activity and always makes up for lost time. We are sorry that the visit was not to your liking. Opinion translated. Show original.

May / 12 / 2024

Elio Grosman

Concordia, Argentina

I travelled with my partner

Operated by: Paris City Vision

I travelled with my partner

May / 12 / 2024

Rafael Angel Soto Miranda

Costa Rica

I travelled with my partner

Considero falta planificación, aunque la guía conoce su oficio y su actuar dentro del.palacio estuvo bien; hubo falencias que redujeron el tiempo de permanencia en el mismo y en.los jardines; al.final no hubo tiempo ni para tomarle foto a los jardines, menos medio verlos; creo que el bus nunca nos debia recoger a las 11.50, debe ser como a la 1 pm para que poder ver.los jardines, lo atractivo y característico del palacio, y de feria, y luego de correr para llegar a la hora fijada, recogen 12.30

I consider there is a lack of planning, although the guide knows his job and his actions within the palace were good; There were shortcomings that reduced the time spent there and in the gardens; In the end there was no time to even take a photo of the gardens, let alone see them; I think the bus should never pick us up at 11:50, it should be around 1 pm so we can see the gardens, the attractiveness and characteristics of the palace, and the fair, and after running to arrive at the set time, they pick us up. 12.30

Operated by: Paris City Vision

I travelled with my partner

Los guías hacen lo posible por respetar los tiempos de la visita realizando el recorrido al completo y proveyendo todas las explicaciones necesarias. Aun así, sentimos si el ritmo seguido resultó acelerado. Ya hemos tomado nota de los comentarios para seguir mejorando. Translate this opinion into English.

The guides do their best to respect the visit times by completing the entire tour and providing all the necessary explanations. Even so, we feel if the pace followed was accelerated. We have already taken note of the comments to continue improving. Opinion translated. Show original.

May / 12 / 2024

Rodrigo Yañez

Chile

I travelled with teenagers

Operated by: Paris City Vision

I travelled with teenagers

May / 11 / 2024

Sergio Paz

Tucuman, Argentina

I travelled with my partner

Excelente Translate this opinion into English.

Great Opinion translated. Show original.

Operated by: Paris City Vision

I travelled with my partner

May / 11 / 2024

Anonymous

Spain

I travelled with teenagers

Operated by: Paris City Vision

I travelled with teenagers

May / 11 / 2024

Jorge Gonzalez

Mexico

I travelled with teenagers

Operated by: Paris City Vision

I travelled with teenagers

May / 10 / 2024

Servando Triguero Roldan

Fuenlabrada, Spain

I travelled with teenagers

Fatal al llegar al palacio la guía salió corriendo y no sabía donde colocarse ,sin mirar donde tenía el grupo después de hacernos correr luego tuvimos que darnos la vuelta y esperar una gran cola teniendo pérdida de tiempo que no pudimos disfrutar de los jardines, espero una devolución de parte de lo pagado

It was fatal when we got to the palace, the guide ran out and didn't know where to stand, without looking where the group was after making us run, then we had to turn around and wait in a long line, losing time and not being able to enjoy the gardens, I hope a refund of part of what was paid

Operated by: Paris City Vision

I travelled with teenagers

Esta actividad, de acuerdo con la modalidad escogida, no incluye servicio de guía, sino de audioguía. Sentimos si no se pudo tener en cuenta. Translate this opinion into English.

This activity, according to the chosen modality, does not include a guide service, but rather an audio guide. We are sorry if it could not be taken into account. Opinion translated. Show original.

May / 10 / 2024

Carlos Sánchez Jimenez

Granada, Spain

I travelled with my partner

Obviamente el destino es espectacular, pero Lola gestión de tiempos se puede mejorar bastante para que la excursión y la masificación merezcan la pena. Apenas tuvimos tiempo de recorrer los jardines. Translate this opinion into English.

Obviously the destination is spectacular, but time management can be improved a lot to make the excursion and the crowding worth it. We barely had time to tour the gardens. Opinion translated. Show original.

Operated by: Paris City Vision

I travelled with my partner

May / 10 / 2024

Cesar

Spain

I travelled with my partner

Operated by: Paris City Vision

I travelled with my partner

May / 10 / 2024

Jenny

Gandia, Spain

I travelled with friends

Operated by: Paris City Vision

I travelled with friends

Showing 1181-1200

No hidden fees or surcharges

Free cancellation up to 24 hours before the service starts

Return to the activity

Tour of the Palace of Versailles - Reviews

You may also be interested in

Seine River Cruise

Louvre Museum Skip-the-Line Ticket + Priority Access to the Mona Lisa

Sainte-Chapelle & Conciergerie Tickets