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Tour of the Palace of Versailles - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

405

254

134

Type of traveler

Person traveling alone (73)

Couple (335)

Group of friends (102)

Family with small children (51)

Family with adolescent children (120)

14/Jan/2020

Anonymous

Brisbane, Australia

The Palace itself was lovely but our tour guide seemed extremely grumpy and nothing was explained thoroughly, so people did not know where to go when departing the bus, who to follow, where to wait, etc. The guide appeared to be sick of his guests also!

We try to work with professional and friendly guides, who offer adequate treatment. We are sorry if, in this case, her job was not to your satisfaction.

I travelled with my partner

12/Jan/2020

Marcos

Buenos Aires, Argentina

La duración prevista del tour no alcanza para visitar adecuadamente los jardines, y llegar hasta el Trianon. Translate this opinion into English.

The planned duration of the tour is not enough to adequately visit the gardens and reach the Trianon. Opinion translated. Show original.

I travelled with my partner

4/Oct/2019

Francisco

Tijuana, Mexico

I travelled with my partner

13/Sep/2019

Anonymous

Spain

17/Apr/2019

Ivan

Mexico, Mexico

Beacause the effective time in the museum it wasnt enough... We lost 1 hour trying to entre... The guide didnt do anytbing.

In high season the access is slow, we apologize for the inconvenience.

I travelled with my partner

13/Oct/2018

Anonymous

Spain

28/Aug/2018

Anonymous

San Pedro Garza Garcia, Mexico

I travelled by myself

8/Mar/2020

Anonymous

Spain

7/Mar/2020

Virginia

Madrid, Spain

I travelled with teenagers

4/Mar/2020

Maria Raisa Siles Leon

Santa Cruz, Bolivia

La guia estuvo bien, el tour deberia ser de todo un dia o toda una tarde para lo grande que es versalles, la guia explico todo muy rapido no nos dejaba quedarnos mas tiempo en una exhibicion porque ella seguia avanzando, con respecto a la oficina la atencion alla es muy mala si trabajan con turistas deberian ser mas pacientes al momento de responder inquietudes y no molestarse porque se les esta preguntando algo, por mas tonto que sea se habla con respecto y sin alterarse

The guide was good, the tour should be a whole day or an afternoon for how big it is Versailles, the guide explained everything very quickly, she did not allow us to stay longer in an exhibition because she kept moving forward, regarding the office the Attention there is very bad if they work with tourists they should be more patient when answering concerns and not bother because they are being asked something, however silly it is spoken with respect and without altering

Sentimos si la atención recibida no ha sido la esperada. El proveedor local ya está al tanto de estos comentarios para poder actuar en consecuencia y mejorar el servicio. Translate this opinion into English.

We are sorry if the attention received was not what was expected. The local provider is already aware of these comments so that they can act accordingly and improve the service. Opinion translated. Show original.

I travelled by myself

3/Mar/2020

Simon Lanz

Panama, Panama

El tour empezo muy tarde por una causa ajena, cuando entramos solo contabamos con una hora cuando el tour deberia de dar mas tiempo por el inconveniente y aparte el bus me dejo Muy mal.

The tour started very late for some other cause, when we entered we only had an hour when the tour should give more time due to the inconvenience and apart from the bus it left me very bad.

El autobús de vuelta salió una hora más tarde para que los participantes disfrutaran del palacio. Sentimos que no volvierais con el resto del grupo. Translate this opinion into English.

The return bus left an hour later for participants to enjoy the palace. We are sorry you did not return with the rest of the group. Opinion translated. Show original.

I travelled with my partner

29/Feb/2020

Lourdes

Albacete, Spain

En general muy bien, recomendable ver Versalles y su palacio por dentro. Si tuviera que poner un pero es que se queda un poco corta, llegas, vas con la audioguia y al salir solo nos quedaron 10min para ver los jardines. Translate this opinion into English.

In general very good, it is recommended to see Versailles and its palace inside. If I had to put a but it is a little short, you arrive, you go with the audio guide and when we left we only had 10min to see the gardens. Opinion translated. Show original.

I travelled with friends