Batobus Paris Tourist Boat - Reviews

Rating of the activity

8.50 / 10

8.4717948717948 351 reviews | 8,075 travellers

10 photos of travellers

Customer scoring

182

112

Type of traveler

Travelling alone (14)

Couple (72)

Group of friends (47)

With small children (74)

With older children (56)

Opinions of real clients who booked our products.

See only reviews with text

06 / Jan / 2023

Anonymous

United Kingdom

I bought the voucher online and noticed that the small print says you can only board the boat from 4 of the 9 boat stops. This meant that it’s not “hop on, hop off” as advertised. I contacted the customer services team to explain and requested a refund which they rejected. I exchanged the voucher at one of the 4 stops and was told that in fact I could hop on and off at ANY stop. Contrary to what customer services told me. This added significant time and planning to my journey. Very disappointed.

We have confirmed that the service was performed as offered. We are sorry if any of its elements were not to your liking.

I travelled with my partner

13 / Nov / 2022

Anonymous

14 / Jun / 2022

Anonymous

16 / Apr / 2022

Michelle

United States Minor Outlying Islands

Was not clear that the voucher needed to be printed to obtain tickets - this is not always possible as a tourist. Recommend providing e tickets, Q to get the ticket and then q to catch the boat were very long. It was over an hour before we got on the boat.

Both on our website and in the booking confirmation email, you were told that it was necessary to print the voucher. We are sorry if you were not able to see it in advance.

I travelled with small children

23 / Dec / 2019

Anonymous

San José, Costa Rica

You can have an audioguide. It would be very helpful in different languages.

I travelled with teenagers

30 / Jun / 2019

Katalin Czurine Javor

Budapest, Hungary

I travelled with friends

14 / Aug / 2018

Lourenco Sousa

Lisboa, Portugal

This company sels Voushers, not tickets. My vousher was not accepted at the pier because it was not printed in paper. This requisite was NOT stated clearly before and after buying service. Very misleading. Watchout where you buy stuff.

Thank you for your review. As we indicate in the confirmation email you receive, you must print out your voucher to show it to an employee at the pier. We hope you continue to count on us for your next trips.

I travelled with teenagers

21 / Jan / 2023

Ricardo

Écija, Spain

I travelled with small children

20 / Jan / 2023

Paula

Palma, Spain

Sin más. Hay barcos mejores, en los que hay más zona para poder estar fuera y apreciar mejor las vistas.

No more. There are better boats, in which there is more area to be outside and better appreciate the views.

Sentimos que la experiencia no haya estado del todo a la altura de lo esperado. El proveedor se esfuerza por ofrecer un servicio óptimo. Aun así, agradecemos los comentarios y tomamos nota de ellos con intención de mejorar. Translate this opinion into English.

We are sorry that the experience was not entirely up to expectations. The provider strives to offer optimal service. Even so, we appreciate the comments and take note of them with the intention of improving. Opinion translated. Show original.

I travelled with my partner

15 / Jan / 2023

Coralia Pérez Santana

Las Palmas, Spain

I travelled with friends

15 / Jan / 2023

Maria Pilar

Santander, Spain

Me encantó, es genial poder navegar por el Sena y bajar en donde te interesa , poder volver a subir, llegar hasta tú otro punto de interés... muy cómodo e interesante ver Paris desde el Sena. Translate this opinion into English.

I loved it, it's great to be able to navigate the Seine and go down where you're interested, to be able to go back up, reach your other point of interest... very comfortable and interesting to see Paris from the Seine. Opinion translated. Show original.

I travelled with friends

30 / Dec / 2022

Tere

Monterrey, Montenegro

No estaba abierto está cerrado Fuimos y nos dijeron que iban abrir Pedí mi reembolso y aun no me lo abonan No deberían vender tours que no están disponibles

It wasn't open it's closed We went and they told us they were going to open I asked for my refund and they still haven't paid me back They shouldn't sell tours that aren't available

Hemos confirmado que, efectivamente, el día de tu visita el lugar estaba cerrado. Sentimos no haberte podido informar con la antelación debida y que no hayas podido disfrutar de la experiencia. Se ha efectuado el reembolso correspondiente. Translate this opinion into English.

We have confirmed that, indeed, the day of your visit the place was closed. We are sorry that we were not able to inform you in advance and that you were not able to enjoy the experience. The corresponding refund has been made. Opinion translated. Show original.

I travelled with teenagers

21 / Dec / 2022

José

Madrid, Spain

I travelled with small children

21 / Dec / 2022

Alejandro Díaz Martínez

Albacete, Spain

Excelente Translate this opinion into English.

Great Opinion translated. Show original.

I travelled with friends

11 / Dec / 2022

Anonymous

Spain

Fue muy bien, buenas vistas de París y un servicio atento del personal tanto del barco cómo de oficina. Translate this opinion into English.

It was very good, good views of Paris and attentive service from the staff both on the boat and in the office. Opinion translated. Show original.

I travelled with friends

10 / Dec / 2022

Antonio

Sevilla, Spain

Cómodo y puntual y las paradas en puntos de interés. Translate this opinion into English.

Comfortable and punctual and stops at points of interest. Opinion translated. Show original.

I travelled with teenagers

09 / Dec / 2022

Anonymous

08 / Dec / 2022

Anonymous

Spain

07 / Dec / 2022

Valentina

Italy

I travelled with my partner

06 / Dec / 2022

Tania

Lima, Peru

Buena, puntual y el recorrido hermoso. Lo único si para tener en cuenta es que la máquina dispensadora de snacks y bebidas está malograda y deben dar solución pronta a ello. Translate this opinion into English.

Good, punctual and the beautiful route. The only thing to keep in mind is that the snack and drink vending machine is broken and they must give a prompt solution to it. Opinion translated. Show original.

I travelled by myself

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