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Transfers in Paris

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

Type of traveler

Person traveling alone (261)

Couple (487)

Group of friends (768)

Family with small children (1668)

Family with adolescent children (664)

See only reviews with text

09 / 20 / 2022

Roberto Castro Garcia

Barcelona, Spain

Perfect transfer from Disneyland Paris to the airport. Driver was earlier than arranged at the hotel, he was very kind and helpful, and the trip was very pleasant... everything worked perfectly. 10 out of 10, and for sure we will repeat.

I travelled with small children

09 / 17 / 2022

Roberto

Barcelona, Spain

Perfect transfer from the airport to Disneyland Paris. Driver/service coordinator were aware of the delays in our flight, they knew the estimated departing time (after the delay) earlier than us, driver was waiting for us in the airport, he welcomed us with an small present for our kids and water for all of us, very pleasant trip, everything worked perfectly. 10 out of 10, and for sure we will repeat.

I travelled with small children

09 / 15 / 2022

Eric Wu

Hong Kong, Hong Kong

Great service, friendly, accommodating, felt bad in nearly 2hr traffic from airport to city centre!

I travelled with my partner

09 / 11 / 2022

Sandra Molina

Miami, The United States

the flight was delayed 20 minutes and they did not wait for us

The flight arrived almost an hour late, however you were expected and we are aware that the service was carried out as scheduled. We are sorry if there has been any confusion in this regard.

I travelled with friends

09 / 04 / 2022

Jesus

Tijuana, Montenegro

The driver was both courteous and friendly. Knowledgeable about the city and provided pleasant conversation from pick-up to drop-off. Overall a wonderful experience. Would recommend!

I travelled by myself

07 / 30 / 2022

Daniel Briman

Mexico

He was very rude. Did not want to help. Did not want to lower the volume on the music. Didn’t know where to go

We only work with professional drivers who are familiar with the routes they travel. Even so, we apologize if yours could have been nicer, and we will pass on your comments to him so that he keeps them in mind.

I travelled with small children

06 / 02 / 2022

Anonymous

Brazil

The driver did not show up and my family and I had to take and Uber to the airport. I want a refund immediately, since there was not ant ride with Civitatis

We have confirmed that for logistical reasons you could not be picked up as planned. We are sorry for the inconvenience caused. We have been informed by the relevant people in charge to ensure that the incident does not happen again and the corresponding refund has been processed.

I travelled with teenagers

05 / 05 / 2022

Anonymous

Brazil

I am 84 years old , travelling with my wife 83, and my family. The van took me to the parking of the airport. Not the door of the airport. I asked the driver and he was so unpolite. Due to my mobility problem I took a taxi in the parking lot which took me to the entrance of terminal 2. The others went on foot with 6 luggages. I did not understand this. If your transfer is for parking lot you should advise your client. At arrival, from the orly to Paris city center. The driver was very polite

We have confirmed that the area where passengers are normally dropped off was overcrowded. That is why you were dropped off in front of it. It was a few metres away across a pedestrian crossing. We are sorry if there has been any confusion about this.

I travelled with teenagers

04 / 12 / 2022

John Millar

Green Valley, Az, United States Minor Outlying Islands

Driver was very courteous and helped with luggage at airport and the hotel. Very good driver.

I travelled with friends

03 / 13 / 2022

Roberto Maldonado

San Juan, Puerto Rico

Excelente!!! Cléribal estuvo on time en el aeropuerto, un viaje al hotel muy interesante. Translate this opinion into English.

Excellent!!! Cléribal was on time at the airport, a very interesting trip to the hotel. Opinion translated. Show original.

I travelled with my partner

12 / 10 / 2021

magina_smith

Henderson ,

Our driver was very courteous. We told him we have to be at the airport at some certain time and he said, he’ll try his best. We are happy with your service. Thank you, Maria G Pagarigan

I travelled with teenagers

09 / 19 / 2021

Glidden

The United States

Very reliable, highly recommend.

I travelled with friends

03 / 08 / 2020

Anonymous

Santiago, Chile

El taxi llegó a tiempo, muy amable, todo muy bien, como siempre.

I travelled with my partner

02 / 11 / 2020

Leonel Reis

Corroios, Portugal

Exceptional. The driver was very friendly and efficicient. Really good.

I travelled with my partner

01 / 20 / 2020

Michael Anderson

Albuquerque, The United States

Driver was very friendly and knowledgeable of the Paris area.

I travelled with teenagers

11 / 06 / 2019

Jeanne

San Jose, Ca, United States Minor Outlying Islands

Our driver was prompt, friendly, knew where he was going & even gave us information to reach our gate correctly. Well worth the money & influenced our decision to make future bookings with Civitatis.

I travelled with my partner

11 / 02 / 2019

Luiz Carlos Barros Ribeiro

Rio, Brazil

I paid for a sedan and a mini van came to pick me up. But it took me to the airport in time for my flight. That's what was more important.

Our local team takes care of providing a larger and more comfortable car if the contracted one is not available. We are happy to know that the transfer was completed properly, and with an upgrade.

I travelled with my partner

11 / 01 / 2019

Fabiana Sippl

Ottenbach , Germany

Pontual e seguro

I travelled with small children

10 / 28 / 2019

Fabiana Sippl

Ottenbach , Germany

Recomendo com certeza, já saí do aeroporto ele estava esperando muito gentil , cuidadoso no trânsito bem tranquilo!!

I travelled with small children

06 / 16 / 2019

Viviana Donikian

Atlanta, United States Minor Outlying Islands

The service was great, on time, help with luggage. Safe driving and shared estimated time of arrival to the airport.

I travelled with teenagers

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9.38

10,876 reviews

168,570

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9.38

168,570

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