Ticket for the Ballon de Paris Generali - Reviews

Rating of the activity

5.30 / 10

5.2727272727272 44 reviews | 1,201 travellers

2 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (4)

Couple (13)

Group of friends (5)

With small children (8)

With older children (5)

Reviews from real clients who booked our products.

See only reviews with text

Jun / 01 / 2025

Maria Isabel

Barcelona, Spain

Lindo parque , Interesante la forma de ascender , muy corto el tiempo arriba Translate this opinion into English.

Nice park, interesting way to ascend, very short time up Opinion translated. Show original.

May / 30 / 2025

Anonymous

May / 05 / 2025

Anonymous

Spain

I travelled with small children

Mal. Escribo para preguntar si podríamos volar en globo ya que hacía viento y me dijeron que nos había notificado nada la empresa. Nos trasladamos hasta el lugar, con el tiempo y dinero que supone, y al llegar nos dijeron que se habían suspendido todos los vuelos por viento. Tras escribir para que me devuelvan el dinero, no contestan

Bad. I'm writing to ask if we could fly in a balloon since it was windy, and I was told the company hadn't notified us. We traveled to the location, taking the time and money it takes, and upon arrival, we were told all flights had been suspended due to wind. After writing to request a refund, they haven't responded.

I travelled with small children

En la descripción del bono indicamos que, en caso de condiciones meteorológicas desfavorables, se puede disfrutar de la visita en un plazo de 7 días. Sentimos las molestias ocasionadas a este respecto. Translate this opinion into English.

In the voucher description, we indicate that, in the event of adverse weather conditions, the visit can be cancelled within 7 days. We apologize for any inconvenience caused. Opinion translated. Show original.

Apr / 18 / 2025

Monique Nappi

Salon De Provence, France

I travelled with teenagers

Activité tellement originale ! Très joli point de vue sur la capitale. Belle expérience. Translate this opinion into English.

Such a unique activity! A beautiful view of the capital. A wonderful experience. Opinion translated. Show original.

I travelled with teenagers

Aug / 29 / 2023

Luis

Spain

I travelled with small children

Experiencia muy agradable; espera no demasiado larga (+- 30 min), bonitas vistas. Hemos tenido suerte en poder subir, la actividad se ha cancelado justo despúes, por vientos. De hecho, la subida fue traquila pero la bajada no tanto, pero en seguridad claro. Yo lo he vivido con con entusiasmo, como parte de la experiencia. Otras personas creo que no tanto.... Para mi, es una activdad que vale la pena. Translate this opinion into English.

Very pleasant experience; wait not too long (+- 30 min), nice views. We have been lucky to be able to go up, the activity was canceled right after, due to winds. In fact, the climb was calm but the descent not so much, but in safety of course. I have lived it with enthusiasm, as part of the experience. Other people think not so much.... For me, it is a worthwhile activity. Opinion translated. Show original.

I travelled with small children

Apr / 08 / 2023

Monica

Germany

I travelled with my partner

Tuvimos que esperar 2 horas de Cola, es cierto que avisan que mejor ir por la mañana para evita esto. El problema es que en la Cola había gente con la entrada comprada y sin ellas. Al no haber hora de entrada, todos teníamos que esperar en la misma Cola. El Personal muy amable y la actividad muy recomendable, pero lo de las colas de espera deben hacer algo. Translate this opinion into English.

We had to wait 2 hours in a queue, it is true that they advise that it is better to go in the morning to avoid this. The problem is that in the Queue there were people with the ticket purchased and without them. As there was no entry time, we all had to wait in the same queue. The staff is very friendly and the activity is highly recommended, but the waiting lines must be done something. Opinion translated. Show original.

I travelled with my partner

May / 29 / 2025

Anonyme

France

I travelled with my partner

Il à fallut attendre 1h45 pour nous annoncer qu’on allais sûrement pas voler car il y avais du vent au final nous avons pu voler mais la queue avec et sans billet est la même du coup l’attente est mal gérer

I travelled with my partner

Nous regrettons que l'expérience n'ait pas été à la hauteur de vos attentes. Nous souhaitons toujours offrir à nos clients la meilleure expérience possible. À cette fin, nous prenons note de tous les commentaires dans le but de faire des améliorations.

Dec / 28 / 2024

Anonymous

Sep / 13 / 2024

Anonymous

Sep / 12 / 2024

Victoria

Salamanca, Spain

I travelled with small children

Los señores fueron muy amables, conseguimos que nos hiciera tiempo a primera hora de la mañana, porque por la tarde siempre daba malo y hacía mucho aire. Lo que vi mal es aunque estuviéramos atados con una cuerda pensaba que nos iba a dar una vuelta por las alturas de país para que viéramos el paisaje pero estuvimos en el aire sin movernos del sitio y aunque nos movíamos por el globo en pie no era lo mismo. Desde la Torre Eiffel vimos más cosas a más alturas.

The gentlemen were very kind, we managed to get some time early in the morning, because in the afternoon it was always bad and very windy. What I thought was bad was that even though we were tied with a rope I thought we were going to go for a ride over the heights of the country so we could see the landscape, but we were in the air without moving from the spot and even though we moved around the balloon standing up it was not the same. From the Eiffel Tower we saw more things at higher altitudes.

I travelled with small children

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We are sorry that the experience did not quite meet expectations. At Civitatis we only want our clients to have the best possible experiences. To do so, we take note of all comments with the intention of improving. Opinion translated. Show original.

Jul / 22 / 2024

Liliana Aldana

Mexico

I travelled with my partner

Jul / 07 / 2024

Meritxell

Spain

I travelled with teenagers

Jun / 28 / 2024

Anonymous

Feb / 17 / 2024

Anonymous

Anguilla

I travelled with my partner

Jan / 31 / 2024

Nuno

Portugal

I travelled with small children

Espetacular! A não perder, uma excelente opção para ver Paris das alturas. Translate this opinion into English.

Amazing! Not to be missed, an excellent option to see Paris from above. Opinion translated. Show original.

I travelled with small children

Jan / 11 / 2024

Anonyme

Paris, France

I travelled by myself

Dec / 25 / 2023

Verónica Garay

San Sebastián, Spain

I travelled with friends

Fatal, llegamos el día y la hora y nos dijeron que se cancelaba la actividad por el viento y fue pura mentira, no había nada absolutamente nada de viento, son unos irresponsables, pagamos taxi para ir hasta allí y solo fuimos a perder tiempo y dinero.

Fatal, we arrived on the day and time and they told us that the activity was canceled due to the wind and it was a pure lie, there was absolutely no wind, they are irresponsible, we paid a taxi to go there and we only went to waste time and money .

I travelled with friends

Sentimos que no hayas podido realizar esta experiencia. Nuestro equipo local cancela la actividad únicamente si no tiene más opción. Entendemos que por seguridad en esta ocasión tuvieron que cancelarla. Se ha realizado el reembolso correspondiente. Translate this opinion into English.

We are sorry that you were not able to have this experience. Our local team only cancels the activity if they have no other option. We understand that for security reasons on this occasion they had to cancel it. The corresponding refund has been made. Opinion translated. Show original.

Oct / 29 / 2023

Maria Carolina

Paris, France

Hola. En la pagina official de globo en Generalli decía que no se podía volar por el mal tiempo. Aun así civitatis vende tiquetes para una actividad que no se puede realizar en toda la semana. Quiero un reembolso por favor. He ido hasta el parque Citroën con muchas expectativas y no fue posible hacer nada. Decepcionada

Hello. On the official balloon page in Generalli it said that you could not fly due to bad weather. Even so, civitatis sells tickets for an activity that cannot be done all week. I want a refund please. I went to the Citroën park with high expectations and nothing could be done. Disappointed

Efectivamente hemos podido confirmar que, debido al mal tiempo, la actividad no se ha podido realizar garantizando la seguridad de los participantes. Sentimos profundamente lo ocurrido, y te informamos que ya hemos tramitado el reembolso correspondiente. Translate this opinion into English.

Indeed we have been able to confirm that, due to bad weather, the activity could not be carried out, guaranteeing the safety of the participants. We are deeply sorry for what happened, and we inform you that we have already processed the corresponding refund. Opinion translated. Show original.

Oct / 03 / 2023

Hector Ruben

Mar Del Plata, Argentina

I travelled with my partner

Sep / 24 / 2023

Paula Romero

Tigre, Argentina

I travelled with my partner

La actividad no pudo realizarse x el.clima, estaba en la.fila aguardando para subir, x lo que saque la entrada en el momento, conociendo el tema del clima, y cuando estábamos x subir la.cancelaron, era nuestro último día en la ciudad y en el país, lo que no podía reprogramar, sigo aguardando.respuesta de la devolución del.importe de los tickets

The activity could not be carried out because of the weather, I was in line waiting to get on, because I got the ticket at the time, knowing the weather issue, and when we were getting on, they canceled it, it was our last day in the city and in the country, what I could not reschedule, I am still waiting for a response on the refund of the amount of the tickets

I travelled with my partner

Sentimos que la actividad haya tenido que ser cancelada por el clima y que no tuvieras disponibilidad para reprogramarla. Teniendo en cuenta la situación excepcional, se ha tramitado el reembolso de tu reserva. Gracias por habernos escrito. Translate this opinion into English.

We are sorry that the activity had to be canceled due to the weather and that you were not available to reschedule it. Taking into account the exceptional situation, the refund of your reservation has been processed. Thank you for writing to us. Opinion translated. Show original.

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Ticket for the Ballon de Paris Generali - Reviews

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