Paris City Tour, Seine Cruise & Eiffel Tower - Reviews

Rating of the activity

6.90 / 10

6.915846153839 1,950 review | 32,663 travellers

30 traveler-submitted photos

Customer scoring

700

537

333

198

182

Type of traveler

Traveling alone (109)

Couple (540)

Group of friends (179)

With small children (279)

With older children (212)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 05 / 2023

Keudy Jose Torres Torres

Madrid, Spain

I travelled with my partner

Todo fue espectacular tanto el tour por la torre como por el río Sena, el chico que estuvo a cargo del paseo en auto cars fenomenal muy atento. El Unico detalle y problema que el autocars fue imposible conectarse a la wifi. No se si tenia algún problema Tecnico. De resto fue fantástico Translate this opinion into English.

Everything was spectacular, both the tour of the tower and the Seine River, the guy who was in charge of the car ride was phenomenal, very attentive. The only detail and problem that the coaches were unable to connect to the Wi-Fi. I don't know if he had any technical problem. For the rest it was fantastic Opinion translated. Show original.

I travelled with my partner

Jun / 02 / 2023

Carmen

Spain

I travelled with my partner

Todo bien menos el tour en bus…. Desde las 16:30 que quedamos hasta las 21:30 no hicimos el tour con lo cual tuvimos mucho tiempo de espera entre el resto de actividades y el tour en bus, que fue totalmente aleatorio, no siguió el recorrido que indica en la web… fue a Montmartre a dejar a unos pasajeros, no pasamos por el louvre, no vimos notre dame… no paso por el arco de triunfo, trocadero… un desastre. Me parece carisimo para lo que es. Lo del bus un timo, lo demas ok.

All good except the bus tour…. From 4:30 p.m. that we stayed until 9:30 p.m. we did not do the tour, which meant we had a long waiting time between the rest of the activities and the bus tour, which was completely random, did not follow the route indicated on the website… He went to Montmartre to drop off some passengers, we didn't go through the Louvre, we didn't see Notre Dame... I didn't go through the Arc de Triomphe, Trocadero... a disaster. It seems expensive for what it is. The bus thing is a scam, the rest is ok.

I travelled with my partner

Sentimos que la experiencia no haya estado a la altura de lo esperado. El proveedor se esfuerza por ofrecer el mejor servicio posible. Le trasladamos tu comentario para que lo tenga en cuenta de cara a mejorar esta actividad. Translate this opinion into English.

We are sorry that the experience was not up to expectations. The provider strives to offer the best possible service. We will forward your comment to him so that he can take it into account in order to improve this activity. Opinion translated. Show original.

May / 17 / 2023

Anonymous

Spain

I travelled with my partner

Pues regular. Había contratado tres actividades y me dieron los tickets solo para una. Fui yo la que les indiqué que según lo que pagué, tenía tres. No hubo guía en ningún momento para ir explicando las cosas, simplemente se escaneaba el código QR, y por el precio que se abona, sería normal que acompañará un guía

Well regular. I had contracted three activities and they gave me the tickets for only one. I was the one who told them that according to what I paid, I had three. There was no guide at any time to explain things, the QR code was simply scanned, and for the price paid, it would be normal for a guide to accompany you

I travelled with my partner

En esta actividad no se incluyen los servicios de guía. Esto se indica en nuestra web para que sea tenido en cuenta antes de efectuar la reserva. Sentimos que la experiencia no haya sido enteramente de tu agrado. Translate this opinion into English.

Guide services are not included in this activity. This is indicated on our website so that it is taken into account before making the reservation. We are sorry that the experience was not entirely to your liking. Opinion translated. Show original.

Apr / 12 / 2023

Xose Lois Cortes Gonzalez

Coruña, Spain

I travelled with friends

La visita a la torre Eiffel bien, el tour en autobús mal y el paseo en barco x el Sena bien Explicó, falta de puntualidad en los horarios, punto de encuentro para el bus nada recomendable LAS AUDIOGUIAS NO FUNCIONAN EN EL IDIOMA QUE NECESITAS y al solicitar que nos las cambiasen la respuesta fue "no tengo más así que si no vale es lo que hay" nos dicen que el ticket del barco es para un año a partir de hoy y comprobar la fecha en f En la parte positiva el bus muy bien nuevo, y el barco perfecto

The visit to the Eiffel Tower was good, the bus tour was bad and the boat trip on the Seine was good. He explained, the timetable was not punctual, the meeting point for the bus was not recommended THE AUDIOGUIDES DO NOT WORK IN THE LANGUAGE YOU NEED and at the same time Ask them to change them, the answer was "I don't have any more, so if it's not worth it, it's what it is" they tell us that the boat ticket is for one year from today and check the date in f On the positive side, the bus is very good new, and the perfect boat

I travelled with friends

Las asudioguías están disponibles en varios idiomas, incluido el castellano. Sentimos si hubo algún problema para hacer funcionar la tuya, en concreto. Seguiremos vigilando este tipo de incidentes para que no se repitan. Translate this opinion into English.

The audio guides are available in several languages, including Spanish. We're sorry if there were any issues getting yours to work, specifically. We will continue to monitor these types of incidents so that they do not happen again. Opinion translated. Show original.

Oct / 15 / 2022

Valerio

Napoli, Italy

I travelled with my partner

Mi dispiace non poter dare il massimo, ma poiché non ci è stata fornita alcuna indicazione sugli orari delle attività incluse del pacchetto abbiamo perso il tuor sul bus al nostro orario di riferimento.Fortunatamente il punto di ritrovo è uguale per tutti i gruppi e si trova sempre il personale di riferimento che è davvero squisito e gentilissimo e ci hanno fatto salire sulla corsa successiva. Parlano anche tante lingue. Di fatto però abbiamo concluso alle 22:15 invece che alle 20:15

I travelled with my partner

Siamo spiacenti che tu abbia avuto problemi a trovare il punto di incontro, ma è perfettamente indicato sul voucher che ti è stato inviato al momento della prenotazione. Tuttavia, siamo lieti che tu abbia finalmente potuto goderti l'attività.

Sep / 21 / 2022

Civán Sánchezg

Guadalajara, Montenegro

I travelled with my partner

Llegamos, y no había NADA alusivo a Civitatis, él fui que nos llevó a la Torre Effeil nos abandonó. Después en el City Tour no nos enseñaron cómo la pluma que explica. La verdad es que quedé muy insatisfecho en cuanto al servicio de la plataforma.

We arrived, and there was NOTHING allusive to Civitatis, he was the one who took us to the Effeil Tower and abandoned us. Later on the City Tour we were not taught how to explain the pen. The truth is that I was very dissatisfied with the service of the platform.

I travelled with my partner

Civitatis es una plataforma web que oferta actividades turísticas que posteriormente operan una serie de empresas locales, cuyos datos especificamos en el bono de la actividad. Esta visita no cuenta con servicio de guía, por lo que la organización solo da las indicaciones para hacer la visita con la audioguía. Sentimos que no hayas podido ver antes esta información. Translate this opinion into English.

Civitatis is a web platform that offers tourist activities that are subsequently operated by a series of local companies, whose data we specify in the activity voucher. This visit does not have a guide service, so the organization only gives the instructions to do the visit with the audio guide. We're sorry you weren't able to see this information earlier. Opinion translated. Show original.

Sep / 13 / 2022

Marcos Daniel Saenz

Buenos Aires, Argentina

I travelled with my partner

No es con guia en español . Te entregan los ticket y acompañan al pie de la torre y Uno va por su cta. Muy linda la torre. Hay q subir al 3er piso es imponente. El paseo en barco por el sena lo realizas por tu cta. Y lo.puedes hacer desde q t dan los ticket el día y la hs q quieras. El.paseo en bus se realiza luego del ascenso a la torre con autoguia y sin ninguna información de como conectarse. El agente q nos controlo el voucher era oriental con nada de manejo en español.

It is not with a guide in Spanish. They give you the tickets and accompany you to the foot of the tower and One goes for his account. The tower is very nice. You have to go up to the 3rd floor, it's impressive. The boat ride on the Seine is done by your cta. And you can do it from when the tickets are given on the day and time you want. The bus ride takes place after the ascent to the tower with a self-guide and without any information on how to connect. The agent who controlled the voucher for us was oriental with no handling in Spanish.

I travelled with my partner

Esta actividad no incluye guía, sino comentarios grabados en la torre y en los transportes. Sentimos si se esperaba otra cosa, y tomamos buena nota de las impresiones con intención de seguir mejorando. Translate this opinion into English.

This activity does not include a guide, but recorded comments in the tower and in the transports. We are sorry if anything else was expected, and we take good note of the impressions with the intention of continuing to improve. Opinion translated. Show original.

Sep / 01 / 2022

Francisco

Spain

I travelled with my partner

Al final la torre lahaces soló. Lo único bueno es que no guardas cola para sacar las entradas. El paseo en bus no vale nada. Pierdes mucho tiempo, suenas ves los monumentos y, además, las explicaciones no están sincronizadas con el itinerario, por lo que no te enteras de nada. Lo que si está muy bien es el paseo en barco. Precioso. Además lo hicimos de noche y fue increíble.

In the end, you make the tower alone. The only good thing is that you don't wait in line to get tickets. The bus ride is worth nothing. You lose a lot of time, you dream you see the monuments and, in addition, the explanations are not synchronized with the itinerary, so you do not find out anything. What is very good is the boat ride. Beautiful. We also did it at night and it was incredible.

I travelled with my partner

En la descripción web de la actividad especificamos que la visita se realiza de forma libre con audioguía. Por otra parte, el proveedor intenta que el recorrido en autobús recorra los lugares más interesantes de la ciudad. Sentimos las molestias ocasionadas, y que no hayas podido ver antes esta información. Nos alegramos de que se haya disfrutado el paseo en barco. Translate this opinion into English.

In the web description of the activity we specify that the visit is carried out freely with an audio guide. On the other hand, the provider tries to make the bus tour go through the most interesting places in the city. We are sorry for the inconvenience caused, and that you have not been able to see this information before. We are glad that you enjoyed the boat ride. Opinion translated. Show original.

Jun / 07 / 2022

Constanza Poblete Rojas

Punta Arenas, Chile

I travelled with friends

Sentí que solo pagamos para no hacer la larga fila, y Entrar más rápido a la Torre Eiffel, porque el guía no explicó nada, y para eso la verdad lo hacía por mi cuenta; en el caso del tour en bus, me parece sumamente aburrido ir en un bus cerrado, es decir, que no tenga el techo abierto como los big bus tour u otros, y los peor es que el bus no para en ninguna parte icónica para que uno pueda tomar fotos (ese pequeño gran detalle no está escrito en la reseña del tour cuando uno compra); barco

I felt that we only paid to avoid the long line, and to enter the Eiffel Tower faster, because the guide did not explain anything, and for that, the truth was that I did it on my own; In the case of the bus tour, I find it extremely boring to go in a closed bus, that is, one that does not have an open roof like the big bus tours or others, and the worst thing is that the bus does not stop anywhere iconic so that one can take photos (that little great detail is not written in the review of the tour when one buys); boat

I travelled with friends

En nuestra web se especifican las zonas más significativas por las que pasa el autobús, como también se indica que la actividad se hace con audioguía y no con guía. Esto se resalta para que sea tenido en cuenta antes de efectuar la reserva. Sentimos si no pudiste verlo con la antelación debida. Translate this opinion into English.

On our website the most significant areas through which the bus passes are specified, as well as indicating that the activity is done with an audio guide and not with a guide. This is highlighted so that it is taken into account before making the reservation. We're sorry if you couldn't see it early enough. Opinion translated. Show original.

May / 30 / 2022

Alberto

Spain

I travelled with my partner

La visita a la Torre y el paseo el barco muy bien, totalmente recomendable. El tour por Paris en autobús un verdadero desastre. 35 minutos de retraso y el conductor los recuperó por las calles de París a toda velocidad. El soporte multimedia muy vistoso pero poco efectivo. Translate this opinion into English.

The visit to the Tower and the boat ride very well, totally recommended. The tour of Paris by bus a real disaster. 35 minutes late and the driver picked them up through the streets of Paris at full speed. Multimedia support very colorful but ineffective. Opinion translated. Show original.

I travelled with my partner

May / 22 / 2022

Sara Silingardi

Modena, Italy

I travelled with my partner

Il problema di questi tour è stata la connessione. Sulla torre il mio telefono nn prendeva e penso che un'audioguida avrebbe svolto egregiamente il lavoro.Nel tour in bus il tablet non era sincronizzato con il percorso e spesso è risultato difficile associare. La gita in battello invece pur non avendo la connessione all'aperto,aveva una voce che illustrava il percorso e nonostante la tecnologia,è sempre il metodo migliore

The problem with these tours was the connection. On the tower my phone didn't pick up and I think an audio guide would have done the job very well. On the bus tour the tablet was not synchronized with the route and often it was difficult to associate. The boat trip on the other hand, despite not having an outdoor connection, had a voice that illustrated the route and despite the technology, it is always the best method

I travelled with my partner

Il nostro team locale è sempre pronto a supportare i partecipanti con i vari dispositivi elettronici. Ci dispiace che qualcuno di loro abbia avuto problemi durante l'attività. Ne abbiamo già preso nota con l'intenzione di migliorare il servizio dove possibile. Translate this opinion into English.

Our local team is always ready to support participants with various electronic devices. We are sorry that some of them have had problems during the activity. We have already taken note of this with the intention of improving the service where possible. Opinion translated. Show original.

Apr / 28 / 2022

Anonymous

Spain

I travelled with teenagers

La entrega y la guía a la Torre Eiffel bien, el barco normal, pero el bus de panorámico nada, es muy pequeño y oscuro té dan una tablet, que yo tuve que compartir con mi marido porque no había para todas las personas q viajábamos en el bus y apenas se ven los monumentos por donde pasas Translate this opinion into English.

The delivery and guide to the Eiffel Tower is fine, the normal boat, but the panoramic bus is nothing, it is very small and dark, they give you a tablet, which I had to share with my husband because there was not enough for all the people we were traveling on the bus and you can hardly see the monuments where you pass Opinion translated. Show original.

I travelled with teenagers

Mar / 23 / 2022

Paul Simon

United States Minor Outlying Islands

I travelled with my partner

The Eiffel tower and the river cruise were great. On city bus tour the history pad we were given didn’t work for any of the people around us or us. We had lots of music, what sounded like street noise and in over an hour only about three sentences in English. It was terrible. We didn’t have a clue what we were looking at!! No one ever came around asked if we were having any trouble. Very very disappointing!

I travelled with my partner

If you have problems with a sound or video system, we recommend that you tell the staff available during the activity so that the problem can be solved on the spot.

Oct / 25 / 2021

Rafael

Chile

I travelled with friends

Puntual, no se tuvo que esperar mucho en la fila de acceso pero si en los ascensores lo que quita tiempo para poder aprovechar visita plenamente. Respecto al tour en bus el sistema de audio guia es bueno y se puede aprovechar bien el recorrido por la ciudad. Paseo en barco es imperdible y con bun sistema de guia a traves de celular. Translate this opinion into English.

Punctual, you did not have to wait long in the access line but in the elevators, which takes time to be able to take full advantage of your visit. Regarding the bus tour, the audio guide system is good and you can take advantage of the tour of the city. Boat trip is unmissable and with a guide system through cell phone. Opinion translated. Show original.

I travelled with friends

Jan / 16 / 2020

Rodrigo

Temuco, Chile

I travelled with my partner

La experiencia del paseo en barco es muy buena, pero el tour en bus es pésima no hay tiempo para fotografiar, las ventanas del bus están muy sucias lo que impide tomar una buena foto, la guía solo se limita a entregarte una tabla auriculares y nada más. Además, una vez finalizado el tour en bus quedas a tu suerte ya que la guía te deja literalmente solo para hacer el paseo por la torre Eiffel y el paseo en barco. Recomendación ir temprano con tiempo y recorrer París solos sin gastar tanto diner

The experience of the boat trip is very good, but the bus tour is lousy, there is no time to photograph, the bus windows are very dirty, which prevents taking a good photo, the guide only limits you to a headset and nothing. plus. In addition, once the bus tour is over, you are lucky as the guide literally leaves you alone to take the tour of the Eiffel Tower and the boat ride. Recommendation go early with time and explore Paris alone without spending so much money

I travelled with my partner

Esta actividad no incluye servicio de guía. Sentimos si eso disminuyó tu disfrute. Nos alegra que disfrutaras del paseo en barco. Trasladaremos al proveedor tus impresiones acerca del autobús para mejorar en lo posible. Translate this opinion into English.

This activity does not include a guide service. We are sorry if that decreased your enjoyment. We are glad you enjoyed the boat ride. We will transfer your impressions about the bus to the supplier to improve as much as possible. Opinion translated. Show original.

Dec / 30 / 2019

Monica

Barcelona, Spain

I travelled with small children

El paseo en autobús ha estado bien, no se acaban de ver muy bien los monumentos pero ha sido un trayecto cómodo. En la visita a la Torre Eiffel hemos hecho bastante cola todo y que pagábamos para entrar más rápido. Demasiada gente. Hasta aquí nos ha acompañado una guía que era un poco escueta pero muy educada. La visita a la Torre Eiffel espectacular. El paseo en barco ha un poco pesado y aburrido. Los telefonillos para escuchar las historias estaban la mayoría rotos y no se escuchaban bien. Translate this opinion into English.

The bus ride was good, the monuments are not very well seen but it was a comfortable journey. In the visit to the Eiffel Tower we have queued for everything and we paid to enter faster. Too many people. So far we have been accompanied by a guide who was a little concise but very polite. The visit to the spectacular Eiffel Tower. The boat ride has a little heavy and boring. The telephones for listening to the stories were mostly broken and not well heard. Opinion translated. Show original.

I travelled with small children

Dec / 28 / 2019

Meritxell

Barcelona, Spain

I travelled with friends

Largas colas y recorrido escaso. En las oficinas del operador había un caos increíble. Al dirigirnos a dos empleados que estaban detrás del mostrador nos han dicho que habían acabado de trabajar. Hemos tenido que pedir por favor que nos dieran los tickets. Para subir al bateaumouse hemos tenido que hacer 2 horas de cola y el trayecto dura apenas 50 minutos.

Long queues and little travel. In the operator's offices there was incredible chaos. When we spoke to two employees behind the counter, they told us that they had finished working. We have had to ask please to give us the tickets. To get up to the bateaumouse we have had to queue for 2 hours and the journey takes just 50 minutes.

I travelled with friends

La popularidad de los lugares visitados y las fechas vacacionales pueden propiciar aglomeraciones de este tipo. Por otro lado, pedimos disculpas si la atención recibida en algún momento no fue la adecuada. Trabajamos para que los participantes reciban siempre un trato óptimo. Translate this opinion into English.

The popularity of the visited places and holiday dates can lead to crowds of this type. On the other hand, we apologize if the attention received at any time was not adequate. We work so that participants always receive optimal treatment. Opinion translated. Show original.

Dec / 04 / 2019

Amparo Pedrera Murciano

Málaga, Spain

I travelled with my partner

El bus genial, el barco espectacular, pero la señora q nos llevaba e indicaba(María) desde el bus a la entrada de la Torre Eiffel no nos gustó, iba corriendo, metiendo mucha prisa a todo el grupo, nos llevaba como si estuviéramos huyendo y las indicaciones nos la decía con tanta urgencia que todos nos quedábamos un poco despistados. Por lo demás bien.

I travelled with my partner

Sentimos si la respuesta del acompañante no ha sido del todo acertada. La agencia local ya dispone de esta información.

Nov / 30 / 2019

Jorge Adrian

Merida, Mexico

I travelled with my partner

El tour es un camión donde por grabación te explicar, el guía de turista dió una explicación muy breve en la torre eiffel y de ahí nos dejó a la deriva, tanto en la torre eiffel como para ir al barco, tuvimos que resolverlo nosotros solos, nada de guía de su parte.

I travelled with my partner

En la descripción de la página web se indica que tanto en el autobús como en el crucero por el Sena, los comentarios en español son grabados y se escuchan con auriculares, ya que este tour no incluye guía.

Oct / 16 / 2019

Anonymous

Huelva, Spain

I travelled with small children

En cuanto al bus, la verdad que esperábamos que tuviese más visibilidad pero es muy cerrado. La locución deberían actualizarla y la música deja mucho que desear, los niños particularmente se duermen. Además hicimos tour de día y de noche y no tienen ninguna diferencia. En cuanto al resto, Torre Eiffel solo se sube a 2 planta y fue un error por nuestra parte no haber leído antes pero estar allí y no tener opción a subir arriba fue una verdadera pena. El paseo en barco muy bien.

I travelled with small children

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Paris City Tour, Seine Cruise & Eiffel Tower - Reviews

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