Louvre Museum Skip-the-Line Ticket + Priority Access to the Mona Lisa - Reviews

Rating of the activity

6.50 / 10

6.469696969697 132 reviews | 29,404 travellers

10 traveler-submitted photos

Customer scoring

940

312

100

Type of traveler

Traveling alone (117)

Couple (473)

Group of friends (152)

With small children (165)

With older children (193)

Reviews from real clients who booked our products.

See only reviews with text

May / 24 / 2025

Carla Montoya

Cdmx, Mexico

I travelled with my partner

Llegamos y la persona que traía el cartel de Civitatis nos comentó que no era con ellos que ella estaba esperando a otra persona y me mandó con otra compañía que les da apoyo y esa otra persona me me mandó con una guía llamada Francesca que no explicó nada, sólo nos pidió que la siguiéramos me dieron un QR y eso fue todo

We arrived and the person who had the Civitatis sign told us that it wasn't with them, that she was waiting for someone else and sent me to another company that supports them and that other person sent me to a guide called Francesca who didn't explain anything, she just asked us to follow her, they gave me a QR code and that was it.

I travelled with my partner

Esta reserva incluye un acompañante de habla inglesa hasta la Mona Lisa y una audioguía en español, como explicamos en la web. Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Agradecemos y tomamos nota de los comentarios para seguir mejorando en lo posible. Translate this opinion into English.

This reservation includes an English-speaking guide to the Mona Lisa and an audio guide in Spanish, as explained on the website. We apologize if any aspect of the service was not to your liking. We appreciate and take note of your comments so we can continue to improve as much as possible. Opinion translated. Show original.

Apr / 30 / 2025

Marta Ines Mouzo

Wilde, Argentina

I travelled by myself

Un Museo de ensueño. Uno no puede irse de este mundo (tan pobre en varios aspectos) sin visitar el Louvre. Deberían sacar La Mona Lisa y llevarla a un museo de China o Japón, así se evita la aglomeración de orientales en esas salas... ( y no me refiero a Uruguayos) Translate this opinion into English.

A dream museum. One can't leave this world (so poor in many ways) without visiting the Louvre. They should remove the Mona Lisa and move it to a museum in China or Japan, that way they'll avoid the crowding of Asians in those rooms... (and I'm not referring to Uruguayans). Opinion translated. Show original.

I travelled by myself

Mar / 17 / 2025

Leticia

Spain

I travelled with my partner

Me parece una estada esta actividad, la entrada cuesta 22€, aquí te la venden por 65€ con supuesta entrada prioritaria a la mona lisa, cosa que no es cierta, vas con una chica hasta allí como todo el mundo que entra al museo y sigue las indicaciones. La guia Elsa super maleducada, hablando super mal a la gente del grupo y tratándolos de malas maneras. Diciendo esta persona me cae mal, no quiero que esté en el grupo, faldas de respeto constantes, un despropósito de persona.

This activity seems like a waste of time to me. Admission costs €22, but here they sell it for €65, with supposed priority access to the Mona Lisa, which isn't true. You go there with a girl like everyone else who enters the museum, and you follow the signs. The guide, Elsa, was incredibly rude, speaking rudely to the group and treating them rudely. She said I dislike this person. I don't want her in the group. She constantly flouts respect, she's a total disrespect.

I travelled with my partner

El trato a los clientes es un aspecto fundamental del servicio, por lo que siempre procuramos contar con personal amable. Sentimos si tuviste otra impresión y seguiremos esforzándonos por mejorar. Translate this opinion into English.

Customer service is a fundamental aspect of our service, so we always strive to have friendly staff. We're sorry if you had a different impression, and we'll continue to strive to improve. Opinion translated. Show original.

May / 10 / 2025

Rose Ann

Monterrey, Mexico

I travelled with teenagers

Todo bien. Pero si está muy apresurada la visita. Translate this opinion into English.

All good. But the visit is too rushed. Opinion translated. Show original.

I travelled with teenagers

May / 04 / 2025

Anonymous

Ferrol, Spain

I travelled with small children

Demasiadas prisas. La idea de llevarte hasta la Mona Lisa directamente es muy buena y te ahorras mucha espera, pero van demasiado rápido....iba con una señora un poco mayor y casi no podíamos seguir el ritmo.

Too much of a rush. The idea of taking you directly to the Mona Lisa is great and saves you a lot of waiting, but they go too fast... I was with a slightly older woman, and we could barely keep up.

I travelled with small children

Muchas gracias por tu comentario. Vamos a pasarlo al proveedor para que lo tenga en cuenta y mejore su servicio en lo que pueda. Translate this opinion into English.

Thank you very much for your comment. We'll pass it on to the provider so they can take it into account and improve their service as much as possible. Opinion translated. Show original.

May / 02 / 2025

Laura Gomez Ortega

Spain

I travelled with my partner

Está muy bien lo de que sea tan rápido. Pero muy caro para eso y encima que el “acceso prioritario” es ir corriendo a la Mona Lisa 10 minutos lo primero. Luego es todo corriendo durante una hora. Pues le vemos poco sentido. Vendan que es entrada rápida y ya está…una pena porque siempre cogemos todo con vosotros.

It's great that it's so fast. But it's very expensive for that, and on top of that, "priority access" means running to the Mona Lisa for 10 minutes first. Then it's all a rush for an hour. Well, I don't see the point. They just sell it as fast track entry and that's it... a shame because we always get everything with you.

I travelled with my partner

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que tuvo lugar, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We regret that the service did not quite meet expectations. However, we can confirm that it was delivered as usual, in accordance with the description on our website. We appreciate and take note of your comments to assess possible improvements. Opinion translated. Show original.

Jun / 08 / 2025

Anonymous

Jun / 07 / 2025

Rosalia Orós Garcia

Barcelona, Spain

Jun / 07 / 2025

Anonymous

Jun / 04 / 2025

Anonymous

Huelva, Spain

I travelled with small children

May / 31 / 2025

Anonymous

Portugal

I travelled with my partner

May / 31 / 2025

Paola

Lamporecchio, Italy

I travelled with my partner

Utile per accedere velocemente dentro al museo del louvre. Soltanto per quello. La guida,per quel che quel poco che ha parlato , ha parlato esclusivamente in inglese. Ci aspettavamo che almeno tutte le informazioni generali venissero date anche in altre lingue. Dopo essere entrati nella sala dove si trova la Gioconda la guida ha proseguito fino alla fine del museo senza soffermarsi a dare altre informazioni, in silenzio. Nessuno del gruppo poteva fermarsi nemmeno per una foto.

I travelled with my partner

L'attività si svolge con audioguida in italiano e con un'accompagnatore che parla inglese fino alla Gioconda. Ci dispiace che questo aspetto del servizio non sia stato di vostro gradimento. Apprezziamo e prendiamo nota dei vostri commenti per continuare a migliorare dove possibile.

May / 31 / 2025

Anonymous

May / 30 / 2025

Francesco

Italy

May / 29 / 2025

Liliana Olea Peña

Cdmx, Mexico

I travelled with teenagers

Padrísimo Translate this opinion into English.

Very cool Opinion translated. Show original.

I travelled with teenagers

May / 26 / 2025

María José Yañez Montecinos

Chile

I travelled with friends

May / 25 / 2025

Anonymous

Madrid, Spain

I travelled by myself

Se supone que era una visita guiada con alguien explicándote cada área y cada cosa, no con una persona que no tiene permitido ejercer como guía dentro museo y la entrada prioritaria ver la Mona Lisa fue todo una estafa aparte de que luego de estar allá nos dimos cuenta de que los precios con un guía turístico de verdad están a menos de la mitad de lo que ustedes nos cobrar

It was supposed to be a guided tour with someone explaining each area and each thing, not with a person who is not allowed to act as a guide inside the museum and the priority entrance to see the Mona Lisa was a complete scam. Besides, after being there we realized that the prices with a real tour guide are less than half of what you charge us.

I travelled by myself

Esta reserva incluye la entrada sin colas al Museo del Louvre, el acceso prioritario a la sala de la Mona Lisa, un acompañante de habla inglesa hasta la Mona Lisa y una audioguía en español, como explicamos en la web. Sentimos que no pudieras leerlo a tiempo y que la tu se viera afectada. Translate this opinion into English.

This reservation includes skip-the-line admission to the Louvre Museum, priority access to the Mona Lisa room, an English-speaking guide to the Mona Lisa, and a Spanish audio guide, as explained on the website. We're sorry you weren't able to read it in time and that your experience was affected. Opinion translated. Show original.

May / 25 / 2025

Anonymous

May / 23 / 2025

Anonymous

May / 23 / 2025

Anna Barone

Lecce, Italy

I travelled with my partner

Abbiamo “perso” la guida dopo la visita della Gioconda, aveva detto che avrebbe aspettato 10 minuti dietro ad un muro, ma non siamo più riusciti a trovarla. Ma soprattutto, l’audio guida era pessima, nessuna funzione di ricerca delle opere e poche le opere commentate. Già solo per questo non la consiglierei

I travelled with my partner

Questa prenotazione include un accompagnatore che parla inglese fino alla Gioconda. Ci dispiace che l'audioguida non sia stato di vostro gradimento. Apprezziamo e prendiamo nota dei vostri commenti per continuare a migliorare dove possibile.

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Louvre Museum Skip-the-Line Ticket + Priority Access to the Mona Lisa - Reviews

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