Eiffel Tower Tickets and Seine Cruise - Reviews

Rating of the activity

8.30 / 10

8.2815065913371 2,478 reviews | 55,602 travellers

150 traveler-submitted photos

Customer scoring

987

747

380

142

222

Type of traveler

Traveling alone (133)

Couple (677)

Group of friends (240)

With small children (435)

With older children (346)

Reviews from real clients who booked our products.

See only reviews with text

Apr / 28 / 2023

Roberto

Spain

I travelled with my partner

Una experiencia única, imprescindible si vas París, solo subimos hasta el segundo piso , pero me hubiera gustado subir hasta el más alto. Luego para relajarte y descansar el crucero te viene genial en nuestro caso bajamos la torre andando y no por el ascensor . Translate this opinion into English.

A unique experience, essential if you go to Paris, we only went up to the second floor, but I would have liked to go up to the highest. Then, to relax and rest, the cruise is great for you. In our case, we walked down the tower and not by elevator. Opinion translated. Show original.

I travelled with my partner

Apr / 22 / 2023

Clemence Lallement

France

I travelled with small children

Très contente de l'utilisation du pack tour eiffel et croisière sur la Seine. Le coupe file à la tour eiffel avec des enfants de 5 et 6 ans est très appréciable. Le tarif est certe plus cher mais je suis très contente des avantages que cela amène m. La croisière sur la Seine est également très sympa. Je recommande ! Translate this opinion into English.

Very happy with the use of the Eiffel Tower and Seine cruise pack. The skip the line at the Eiffel Tower with children aged 5 and 6 is very significant. The price is certainly more expensive but I am very happy with the advantages that this brings m. The cruise on the Seine is also very nice. I recommend ! Opinion translated. Show original.

I travelled with small children

Apr / 19 / 2023

Ainhoa

Madrid, Spain

I travelled with my partner

La organización fue caótica. Llegamos al sitio de encuentro y no vimos a nadie de Civitatis. Tras un cuarto de hora esperando y viendo otros tours, nos acercamos a uno que nos explicó que íbamos con ellos a pesar de ser de Civitatis y por los pelos pudimos subir a la Torre porque ya se había ido el guía con las entradas y por suerte pudimos alcanzarlo.

The organization was chaotic. We arrived at the meeting place and we didn't see anyone from Civitatis. After a quarter of an hour waiting and seeing other tours, we approached one of them who explained that we were going with them despite being from Civitatis and by the hair of our hair we were able to climb the Tower because the guide had already left with the tickets and luckily we were able to reach it.

I travelled with my partner

Sentimos si, en un primer momento, tuviste problemas para localizar a nuestro equipo local. Aun así, nos alegra saber que, finalmente, disfrutaste de la actividad sin incidencias. Translate this opinion into English.

We're sorry if you had trouble locating our local team at first. Even so, we are glad to know that you finally enjoyed the activity without incident. Opinion translated. Show original.

Apr / 12 / 2023

Alfredo Roberto Bravo

Mar Del Plata, Argentina

I travelled with my partner

La guia ,en dos oportunidades intente comunicarle la iinquietud que mi mujer tenia protesis bilateral de cadera y si dada tal circunstancia podia tener tratamiento diferencial. En ambos intententos me contesto "un momento" y no se intereso en conocer cual era la consulta. Poca empatia.

The guide twice tried to communicate the concern that my wife had a bilateral hip prosthesis and if given such circumstances she could have differential treatment. In both attempts he answered me "a moment" and was not interested in knowing what the query was. Little empathy.

I travelled with my partner

Este servicio carece de guía. Aun así, sentimos si os sentisteis desatendidos en algún momento por la persona que entrega los tickets, aunque podemos asegurar que nunca fue su intención. Ya le hemos hecho llegar los comentarios para que los tenga muy en cuenta. Translate this opinion into English.

This service has no guide. Even so, we are sorry if you felt neglected at any time by the person delivering the tickets, although we can assure you that it was never their intention. We have already sent you the comments so that you take them into account. Opinion translated. Show original.

Apr / 11 / 2023

Anonymous

Argentina

Nos dieron las entradas, nos acompañaron en el ingreso y nos explicaron cómo era el proceso y que cuidados tomar. No tuvimos ningun inconveniente. La.persona que nos guió excelente. Ahora de tour no tiene nada, solo nos proveen de tickets. Y uno en realidad no trata directamente con el responsable, está todo hiper tercerizado, y uds no reciben las consecuencias de si algo sale mal.

They gave us the tickets, they accompanied us at the entrance and explained to us what the process was like and what care to take. We didn't have any problem. The person who guided us was excellent. Now he has nothing on tour, they only provide us with tickets. And you don't really deal directly with the person in charge, everything is hyper outsourced, and you don't receive the consequences if something goes wrong.

Esta actividad no incluye los servicios de un guía. Sentimos si tenías otras expectativas. Aun así, nos alegra saber que todo fue sobre lo contratado y que disfrutaste de la actividad. Translate this opinion into English.

This activity does not include the services of a guide. We are sorry if you had other expectations. Even so, we are glad to know that everything was as contracted and that you enjoyed the activity. Opinion translated. Show original.

Feb / 17 / 2023

Anonymous

Spain

I travelled with my partner

Quedamos en el punto de encuentro, nos dieron las entradas y nos llevaron hasta la entrada De la Torre Eiffel, explicación y acompañamiento 0. El paseo en barco igual, te da los ticket y vas cuando quieres, sin audioguia ni nada. Mi consejo es que lo busquéis por separado por las páginas oficiales, saldrá más barato e iréis solos igualmente

We met at the meeting point, they gave us the tickets and they took us to the entrance of the Eiffel Tower, explanation and accompaniment 0. The same boat ride, they give you the tickets and you go when you want, without an audio guide or anything. My advice is that you look for it separately on the official pages, it will be cheaper and you will go alone anyway

I travelled with my partner

Sentimos que la experiencia no haya estado del todo a la altura de lo esperado. El proveedor se esfuerza por ofrecer un servicio óptimo y el servicio se desarrolló como de costumbre. Aun así, agradecemos los comentarios y tomamos nota de ellos con intención de mejorar. Translate this opinion into English.

We are sorry that the experience was not entirely up to expectations. The provider strives to offer optimal service and the service ran as usual. Even so, we appreciate the comments and take note of them with the intention of improving. Opinion translated. Show original.

Dec / 09 / 2022

Ekaitz

Bergara, Spain

I travelled with my partner

La esperiencia ha sido muy bonita, pero por criticar algo seria que en el anuncio te lo venden como si no se realizara ninguna cola, al contrario dentro de la torre eifel hasta llegar al piso tardas una hora. Igualmente hay unas vistas increibles de paris y el paseo por el rio con toda la ciudad iluminada de noche es una pasada. Y el trato con los guias tambien bueno. Translate this opinion into English.

The experience has been very nice, but to criticize something would be that in the advertisement they sell it to you as if there were no queue, on the contrary inside the eifel tower it takes an hour to get to the apartment. There are also incredible views of Paris and the walk along the river with the whole city illuminated at night is amazing. And the treatment with the guides is also good. Opinion translated. Show original.

I travelled with my partner

Dec / 06 / 2022

Alejandra

Spain

I travelled with my partner

Maravillosa, un día muy completo disfrutando de las vistas de la ciudad. Además nos tocó una guía majisima que nos explicó cómo proceder en la entrada, el punto de encuentro muy fácil de ubicar y además nos recomendó coger el batoparis a las 17.00 de la tarde para poder disfrutar de la ciudad iluminandose y terminar con la torre Eiffel preciosa al desembarcar. Una auténtica maravilla. Muy recomendable. Subimos hasta la segunda planta de la torre en ascensor y luego bajamos andando. Translate this opinion into English.

Wonderful, a very full day enjoying the views of the city. In addition, we had a wonderful guide who explained how to proceed at the entrance, the meeting point was very easy to locate and also recommended us to take the batoparis at 5:00 p.m. to enjoy the city lighting up and end with the beautiful Eiffel Tower when disembarking A true marvel. Highly recommended. We went up to the second floor of the tower by elevator and then walked down. Opinion translated. Show original.

I travelled with my partner

Dec / 03 / 2022

Anonymous

Madrid, Spain

I travelled with teenagers

La guía te lleva hasta la torre con las entradas y nos evita una de las colas para entrar. También nos entregó la entrada del crucero para hacer más tarde y con el horario que mejor nos viniese. Muy agradable y nos informo en todo momento de las normas. Translate this opinion into English.

The guide takes you to the tower with the tickets and avoids one of the queues to enter. He also gave us the ticket for the cruise to do later and with the time that best suited us. Very nice and informed us at all times of the rules. Opinion translated. Show original.

I travelled with teenagers

Nov / 26 / 2022

María Jesús Rueda Gómez

Madrid, Spain

I travelled with friends

Las dos visitas espectaculares... la Torre Eiffel para mí lo más impresionante de París y el crucero es algo que tenéis que hacer con amigos, con vuestra pareja, como queráis pero que no os falte una botella de vino, un buen queso francés y una barra de pan. Translate this opinion into English.

The two spectacular visits... the Eiffel Tower for me the most impressive thing in Paris and the cruise is something you have to do with friends, with your partner, however you want but don't miss a bottle of wine, a good French cheese and a loaf of bread. Opinion translated. Show original.

I travelled with friends

Nov / 05 / 2022

Larissa Paulino

São Paulo, Brazil

I travelled by myself

O guia era extremamente gentil e atencioso, nos conduziu perfeitamente para o início da nossa visita. Como o local estava lotado, foi um pouco confuso para localizar o ponto de encontro e não havia compreendido que o ingresso não levava até o topo da torre. Translate this opinion into English.

The guide was extremely kind and attentive, led us perfectly to the beginning of our visit. As the place was packed it was a little confusing to locate the meeting point and I didn't realize that the ticket did not lead to the top of the tower. Opinion translated. Show original.

I travelled by myself

Oct / 24 / 2022

Rafael Marin-lazaro Alique

Madrid, Spain

I travelled with my partner

Correcto, nos ahorramos la cola para acceder a la torre Eiffel. Una vez que accedes te dejan libre a tu aire. Nos faltó más información sobre el crucero por el Sena, no sabíamos cuál de todos los barcos era y nadie te acompaña, o se identifica en el embarcadero.

Right, we skipped the queue to access the Eiffel Tower. Once you agree they leave you free at your leisure. We lacked more information about the cruise on the Seine, we did not know which of all the boats it was and nobody accompanies you, or identifies themselves at the pier.

I travelled with my partner

Lamentamos que no pudieses verlo, pero en la descripción de la actividad en nuestra página web indicamos que se realiza sin guía. Además, en el bono que se te envió al hacer la reserva venían detalladamente explicado el punto de encuentro. Aun así, tomamos nota de tus comentarios con la intención de seguir mejorando. Translate this opinion into English.

We are sorry that you could not see it, but in the description of the activity on our website we indicate that it is done without a guide. In addition, in the voucher that was sent to you when making the reservation, the meeting point was explained in detail. Even so, we take note of your comments with the intention of continuing to improve. Opinion translated. Show original.

Oct / 17 / 2022

Gustavo Alberto Gonzalez

Argentina

I travelled with my partner

Esto muy bien, tanto la torre como el paseo excelente, a lo único que le prestaría atención es a donde se entregan los tickets, ya que a nosotros nos tocó un día de llovizna y estuvimos más de media hora entre la espera y la entrega, debajo de la misma, propondría buscar un lugar para la entrega techado, para que los días de mal tiempo no sean una complicación. Gracias Translate this opinion into English.

This is very good, both the tower and the excellent promenade, the only thing I would pay attention to is where the tickets are delivered, since we had a drizzly day and we spent more than half an hour between waiting and delivery, under it, I would suggest looking for a roofed place for delivery, so that bad weather days are not a complication. Thank you Opinion translated. Show original.

I travelled with my partner

Oct / 16 / 2022

Jesús

Spain

Tobo fue muy bien, llegamos al punto de encuentro sin ningun problema, donde estaba el personal de la actividad que enseguida nos facilitaron los tiquets para subir a la Torre Eiffel y nos acompañaron hasta el ascensor de subida. Información completa y detallada. La torre, ya se sabe, mucha gente, por lo que hay que hacer algo de cola sobre todo en los controles de seguridad, bastante insoportables por parte del personal de "seguridad" (franceses, ya se sabe, lentos para todo).

Tobo went very well, we arrived at the meeting point without any problem, where the activity staff was, who immediately provided us with the tickets to go up to the Eiffel Tower and accompanied us to the elevator. Complete and detailed information. The tower, you know, a lot of people, so you have to stand in line, especially at the security checkpoints, quite unbearable by the "security" staff (French, you know, slow at everything).

En días señalados no se puede predecir la afluencia de turistas. Sentimos que esta parte de la experiencia no haya sido de tu agrado. Translate this opinion into English.

On certain days the influx of tourists cannot be predicted. We are sorry that this part of the experience was not to your liking. Opinion translated. Show original.

Oct / 08 / 2022

Melisa

Ireland

I travelled by myself

Nos vimos en una plaza a lado De la Torre lo que hizo que fuera muy fácil de identificar. Al iniciar nos explicaron cómo debíamos recorrer la torre y nos dieron consejos para disfrutar al máximo la visita. El barco es algo mágico que recomiendo tomarlo en el atardecer para que lo disfruten más. Muchas gracias por todo, fue una gran decisión haber elegido este tour :) Translate this opinion into English.

We met in a square next to De la Torre which made it very easy to identify. At the beginning, they explained to us how we should tour the tower and gave us tips to enjoy the visit to the fullest. The boat is something magical that I recommend taking it at sunset so that you can enjoy it more. Thank you very much for everything, it was a great decision to have chosen this tour :) Opinion translated. Show original.

I travelled by myself

Sep / 30 / 2022

Rosa Maria

Spain

Compramos esta actividad porque ya no había entradas para la Torre Eiffel, por lo que ese objetivo quedaba cubierto. Ahora bien, si lo quieres comprar por ser una actividad guiada olvídate, sólo te acompañan hasta el interior de la Torre y hasta luego. La guía sólo estaba preocupada por un grupo de habla inglesa que había concertado un tour con ella, los demás le importábamos un pimiento. En cuanto al crucero sólo te dan las entradas y te indican dónde se coge el barco.

We bought this activity because there were no more tickets for the Eiffel Tower, so that objective was covered. Now, if you want to buy it because it is a guided activity, forget it, they only accompany you to the interior of the Tower and see you later. The guide was only concerned about an English-speaking group that had booked a tour with her, she didn't give a damn about the rest of us. As for the cruise, they only give you the tickets and tell you where to take the boat.

Esta actividad no incluye los servicios de un guía, la persona que acompaña al grupo solamente brinda las indicaciones necesarias para saber por dónde dirigirse y cómo descargar la aplicación de audioguía. Sentimos que no fuera exactamente lo que esperabas. Translate this opinion into English.

This activity does not include the services of a guide, the person accompanying the group only provides the necessary instructions to know where to go and how to download the audio guide application. We're sorry it wasn't exactly what you expected. Opinion translated. Show original.

Sep / 25 / 2022

María Dolores

Cartagena, Spain

I travelled with friends

El lugar de encuentro para recoger las entradas es en la calle, en la acera, No hay una oficina física, pero se nos notaba los guiris porque enseguida te preguntan No me gustó que me citaran con al menos media hora de antelación a la entrada, para tener que ir literalmente corriendo porque se hizo la hora en el lugar de recogida. Me parece informal y falta de respeto para las personas que estábamos puntuales.

The meeting place to collect the tickets is on the street, on the sidewalk. There is no physical office, but the foreigners were noticeable because they immediately ask you. I did not like that they made an appointment with me at least half an hour before the entrance, to have to literally run because the time was up at the pick-up place. It seems informal and disrespectful to the people who were punctual.

I travelled with friends

El punto de encuentro para obtener los tickets está situado a tan solo unos metros de la Torre Eiffel. Es necesario estar en el lugar con anticipación para poder entregar a todos sus tickets, ya que la visita a la torre está indicada a determinada hora puntualmente. Translate this opinion into English.

The meeting point to obtain the tickets is located just a few meters from the Eiffel Tower. It is necessary to be in the place in advance to be able to give all your tickets, since the visit to the tower is indicated at a certain time on time. Opinion translated. Show original.

Sep / 03 / 2022

Maria Del Rosario Alkorta Alonso

Bermeo, Spain

I travelled with my partner

La visita espectacular. Me gustaría puntualizar pese a que llegamos tarde, porque acabábamos de llegar a la ciudad y no controlábamos las distancias. Llamando a Civitatis no hubo ningún problema, nos atendieron genial. El excursion merece la pena y a pesar de que el precio sea mayor que en la misma torre Eiffel, merece la pena porque evitas una cola de aprox hora y media. merece la pena sin duda. Translate this opinion into English.

Spectacular visit. I would like to point out despite the fact that we arrived late, because we had just arrived in the city and we did not control the distances. Calling Civitatis there was no problem, they treated us great. The excursion is worth it and despite the fact that the price is higher than in the Eiffel Tower itself, it is worth it because you avoid a queue of about an hour and a half. definitely worth it. Opinion translated. Show original.

I travelled with my partner

Sep / 03 / 2022

Jordi

Spain

I travelled with teenagers

La subida a la torre Eiffel siempre está bien si puedes llegar a la cima. En nuestro caso, nos anulasteis está posibilidad unilateralmente, sin saber el motivo, por lo que no tiene tanto atractivo. El crucero por el Sena, agradable el paseo pero demasiada gente y incómodo los bancos donde sentarse. Regular a secas.

The climb to the Eiffel tower is always good if you can make it to the top. In our case, you unilaterally canceled this possibility for us, without knowing the reason, so it is not so attractive. The cruise on the Seine, a pleasant walk but too many people and uncomfortable benches to sit on. Regular dry.

I travelled with teenagers

Esta actividad incluye únicamente la entrada a la segunda planta de la torre, esto aparece descrito en nuestra web para utilidad de los participantes y en el apartado del precio también. Sentimos si no lo leíste previamente a realizar la reserva. Translate this opinion into English.

This activity only includes the entrance to the second floor of the tower, this is described on our website for the benefit of the participants and in the price section as well. We are sorry if you did not read it before making the reservation. Opinion translated. Show original.

Aug / 22 / 2022

Valvanera

Madrid, Spain

I travelled with teenagers

No estaba indicado el tiempo mínimo para recoger los tickets. Fuimos hora y media antes y una señora del operador local de malos modos nos dijo que "hiciéramos caso a las indicaciones y volviéramos 1 hora más tarde". En el barco de bateaux Parisiense sólo daba las explicaciones de las vistas para uno de los lados del barco. Incluido pasando delante del Louvre.

The minimum time to collect the tickets was not indicated. We went an hour and a half early and a lady from the local operator rudely told us to "heed the directions and come back 1 hour later". On the Parisian bateaux ship, I only gave the explanations of the views for one of the sides of the ship. Including passing in front of the Louvre.

I travelled with teenagers

Nuestro equipo local procura organizarse de la mejor forma posible para entregarle las entradas a todos los clientes en torno a la hora estipulada. Aun así, pedimos disculpas si nuestra compañera pudo haber sido más amable contigo. Ya hemos tomado nota de tu comentario con intención de seguir mejorando, también en el trato que dispensamos a los clientes. Translate this opinion into English.

Our local team tries to organize itself in the best possible way to deliver the tickets to all clients around the stipulated time. Still, we apologize if our colleague could have been nicer to you. We have already taken note of your comment with the intention of continuing to improve, also in the way we treat customers. Opinion translated. Show original.

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Eiffel Tower Tickets and Seine Cruise - Reviews

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