Eiffel Tower 3rd Floor Entrance - Reviews

Rating of the activity

7 / 10

7.036036036036 370 reviews | 11,629 travellers

36 photos of travellers

Customer scoring

140

Type of traveler

Travelling alone (23)

Couple (108)

Group of friends (39)

With small children (54)

With older children (53)

Opinions of real clients who booked our products.

See only reviews with text

12 / Mar / 2023

Anonymous

11 / Dec / 2022

Cibelle Valerio

Sa, Brazil

I paid for the summit but it was closed. I need the refund.

We have confirmed that it was not possible to climb to the top of the tower. We are sorry for the inconvenience. Compensation has been made accordingly.

I travelled with teenagers

09 / Dec / 2022

Rajeev Siru Israni Aildani

Sudan

I travelled with teenagers

10 / Nov / 2022

Harold Dunstan

Halifax, Canada

Cancelled at meeting location. No notice !

We have confirmed that due to a strike it was not possible to provide the service as planned. We are sorry that you were unable to enjoy the experience. A refund has been arranged.

I travelled with my partner

21 / Mar / 2023

Jessica

Chile

La guía solo hace la coordinación para ingreso, por lo que es lo mismo que no tener un guia… se puede perfectamente coordinar todo por uno mismo

The guide only coordinates admission, so it's the same as not having a guide... you can perfectly coordinate everything yourself

Esta actividad no incluye servicio de guía. Nuestro personal, sin embargo, facilita los tickets a los clientes para que ellos no tengan que hacer fila en taquilla. Translate this opinion into English.

This activity does not include guide service. Our staff, however, provide tickets to customers so that they do not have to queue at the box office. Opinion translated. Show original.

I travelled with teenagers

19 / Mar / 2023

Maria Agustina Martinez Talavera

Canarias, Spain

Todo bien puntualidad absoluta. Translate this opinion into English.

All good absolute punctuality. Opinion translated. Show original.

19 / Mar / 2023

Verónica Van Domselaar

San Vicente, Argentina

I travelled by myself

18 / Mar / 2023

Devi Tarrago Soler

Spain

I travelled with small children

18 / Mar / 2023

Anonymous

Spain

I travelled by myself

13 / Mar / 2023

Anonymous

Spain

I travelled with my partner

12 / Mar / 2023

Anonymous

Mexico

I travelled with my partner

11 / Mar / 2023

Joaquina

Tarragona, Spain

NO SE PUEDO SUBIR A LA TERCERA PLANTA POR MANTENIMIENTOS DESDE HACIA DIAS. PÉRDIDA DE TIEMPO Y SIN AVISAR POR PARTE DEL PROVEEDOR QUE TENIAN QUE ESTAR AL CORRIENTE DE ESTOS TEMAS.

I CANNOT GO UP TO THE THIRD FLOOR DUE TO MAINTENANCE FOR DAYS. WASTE OF TIME AND WITHOUT NOTIFYING BY THE SUPPLIER THAT THEY HAD TO BE AWARE OF THESE ISSUES.

El proveedor local nos ha confirmado que, efectivamente, debido a trabajos de mantenimiento, el ascensor hasta la tercera planta se tuvo que desactivar durante un tiempo. El incidente se produjo después de una hora del comienzo de vuestro tour y, por ello, no fuisteis avisados antes de empezar. Sentimos las molestias ocasionadas. Hemos procedido al reembolso parcial del importe correspondiente a esta parte de la visita. Translate this opinion into English.

The local supplier has confirmed to us that indeed, due to maintenance work, the elevator to the third floor had to be disabled for a while. The incident occurred an hour after the start of your tour and, therefore, you were not notified before you started. We feel the inconvenience caused. We have proceeded to the partial refund of the amount corresponding to this part of the visit. Opinion translated. Show original.

I travelled with friends

11 / Mar / 2023

Anônimo

Bagé, Brazil

Sugiro que o link do audioguia seja disponibilizado na véspera da atividade, pois no local há muita dificuldade em fazer o download. Translate this opinion into English.

I suggest that the audioguide link be made available on the eve of the activity, as it is very difficult to download it there. Opinion translated. Show original.

I travelled with my partner

10 / Mar / 2023

Samantha Simo Vicent

Spain

A pesar de estar la tercera planta cerrada La entrada pone sin colas y llevamos más de una hora de cola esperando para poder subir a la segunda planta

Despite the third floor being closed, the entrance says no queues and we have been waiting in line for more than an hour to go up to the second floor

Sacando la entrada de antemano los clientes evitan tener que hacer fila en taquilla. Sin embargo, todos los visitantes han de pasar por el mismo control de seguridad. Sentimos si hubo mucha gente en tu franja horaria. Por otro lado, ya hemos procedido con el reembolso correspondiente al cierre de la 3ª planta. Translate this opinion into English.

By getting the ticket in advance, customers avoid having to queue at the box office. However, all visitors must go through the same security check. We are sorry if there were many people in your time slot. On the other hand, we have already proceeded with the reimbursement corresponding to the closure of the 3rd floor. Opinion translated. Show original.

I travelled with my partner

09 / Mar / 2023

Alvaro López Mejias

Spain

La guía es un encanto, con ella no haces colas y la experiencia es alucinante!! Translate this opinion into English.

The guide is a charm, with her you don't queue and the experience is amazing!! Opinion translated. Show original.

I travelled with my partner

07 / Mar / 2023

Francisco Javier Calvo García

Guadalajara, Spain

No se pudo realizar debido a la huelga nacional

It could not be carried out due to the national strike

Hemos confirmado con el proveedor local que debido a las huelgas en el país la torre se encontraba cerrada. Sentimos las molestias ocasionadas a este respecto, y que no hayas podido hacer la visita. Hemos hecho un reembolso correspondiente a la incidencia producida. Translate this opinion into English.

We have confirmed with the local provider that due to strikes in the country the tower was closed. We are sorry for the inconvenience caused in this regard, and that you could not make the visit. We have made a refund corresponding to the incident produced. Opinion translated. Show original.

I travelled with teenagers

06 / Mar / 2023

Lidia Fernandez

Barcelona, Spain

Buenos días, Me pareció absolutamente abusivo la diferencia de precio por la web 138 euros y que el comprobante que nos facilitaron indicara 28,30 euros por persona. Soy cliente hace años en distintas ciudades y ayer al verlo me indigné. Agradeceré sus comentarios. Saludos cordiales

Good morning, I found the price difference on the web 138 euros absolutely abusive and that the receipt they gave us indicated 28.30 euros per person. I have been a customer for years in different cities and yesterday when I saw it I was outraged. I will appreciate your comments. Kind regards

En nuestra web especificamos que el precio que ofrecemos es superior al precio oficial de las entradas debido a que se ofrece servicio de audioguía, así como la entrada preferente al monumento. Sentimos que no hayas podido ver esta información a tiempo, así como las molestias ocasionadas. Translate this opinion into English.

On our website we specify that the price we offer is higher than the official price of the tickets due to the fact that an audio guide service is offered, as well as preferential entrance to the monument. We are sorry that you have not been able to see this information on time, as well as the inconvenience caused. Opinion translated. Show original.

I travelled with friends

05 / Mar / 2023

Anonymous