Palace of Versailles Ticket - Reviews

Rating of the activity

8.80 / 10

  891 reviews | 24,136 travellers

124 traveler-submitted photos

Customer scoring

561

227

Type of traveler

Traveling alone (67)

Couple (276)

Group of friends (79)

With small children (29)

With older children (115)

Reviews from real clients who booked our products.

See only reviews with text

Dec / 12 / 2023

Patricia Delgado Cabrera

Tenerife, Spain

Estaba lloviendo y no pudimos salir a los jardines y disfrutar de esa belleza. Falta señalización en el interior del palacio. Muchos sitios cerrados. Solo pudimos ver un sector de la construcción.

It was raining and we couldn't go out to the gardens and enjoy that beauty. There is a lack of signage inside the palace. Many places closed. We could only see one sector of the construction.

Sentimos si algún aspecto del servicio no fue de tu agrado. Seguiremos trabajando para contentar a todos nuestros usuarios y pasamos tus comentarios a nuestro proveedor. Gracias por habernos escrito. Translate this opinion into English.

We are sorry if any aspect of the service was not to your liking. We will continue working to satisfy all our users and we will pass your comments on to our supplier. Thank you for writing to us. Opinion translated. Show original.

Oct / 15 / 2023

Milagros Eugenia Pariona Gonzale

Lima, Peru

I travelled with my partner

No nos dieron audioguia dijeron que debimos pagarlo antes ,debe haber una opción nos quedamos sin explicación

They did not give us an audio guide, they said that we should have paid it before, there must be an option, we were left without an explanation

I travelled with my partner

Lo adquirido era una entrada al Palacio de Versalles, no una visita guiada. Sentimos si ha habido alguna confusión al respecto. Translate this opinion into English.

What was purchased was an entrance to the Palace of Versailles, not a guided tour. We are sorry if there has been any confusion regarding this. Opinion translated. Show original.

Oct / 14 / 2023

Laura Patricia Ferreira Sabino

Brazil

I travelled with my partner

Infelizmente no início do nosso passeio houve uma ameaça de segurança e o palácio foi fechado às pressas e evacuado. Portanto não visitamos quase nada!

I travelled with my partner

A segurança é um elemento fundamental para a Civitatis e os seus fornecedores. Lamentamos se a experiência não esteve à altura do esperado. Efetuamos o reembolso parcial correspondente. .

Aug / 27 / 2023

Gisela Viglianco

Santa Fe, Argentina

I travelled by myself

No se porque no me han dejado entrar al palacio. Pregunte pero no era válido el ticket. No se realmente que paso y nadie te explica.

I don't know why they didn't let me enter the palace. Ask but the ticket was not valid. I don't really know what happened and nobody explains it to you.

I travelled by myself

Hemos confirmado que debido a un error informático imprevisto no te enviamos las entradas correctas. Sentimos las molestias ocasionadas. Hemos tramitado un reembolso equivalente a la incidencia producida. Translate this opinion into English.

We have confirmed that due to an unforeseen computer error we did not send you the correct tickets. We feel the inconvenience caused. We have processed a refund equivalent to the incident produced. Opinion translated. Show original.

Aug / 16 / 2023

Ana María Otero Rodríguez

Spain

A las 11:30 del martes 16 de agosto no había ningún guía en la ubicación señalada. Nos buscados la vida. Espero que me devuelvan el dinero

At 11:30 a.m. on Tuesday, August 16, there was no guide at the designated location. We searched for life. i hope i get my money back

Lo adquirido era una entrada al Palacio de Versalles, no una visita guiada. Sentimos si ha habido alguna confusión al respecto. Translate this opinion into English.

What was purchased was a ticket to the Palace of Versailles, not a guided tour. We are sorry if there has been any confusion about this. Opinion translated. Show original.

May / 06 / 2023

Katia

Brazil

I travelled with my partner

Não fiz o passeio, gostaria do reembolso.

I travelled with my partner

Confirmamos que lhe foi enviado o voucher correto para a visita. Lamentamos que você não tenha comparecido, mas esse serviço não pode ser cancelado nem reembolsado. As condições são claras antes e depois da reserva.

Apr / 25 / 2023

Carmen Diego Jiménez

Torrijos, Spain

I travelled with friends

Muy masificado y mala información a la entrada

Very crowded and bad information at the entrance

I travelled with friends

Nuestro equipo local se esfuerza por ofrecer una experiencia enriquecedora y completa. Esta visita tiene una gran afluencia de visitantes, y por ello es posible que haya más aforo en el tour. Sentimos que no resultase como esperabas. Tomamos nota de los comentarios para trasladarlos a nuestro proveedor local con el fin de mejorar el servicio. Translate this opinion into English.

Our local team strives to offer an enriching and complete experience. This visit has a large influx of visitors, and therefore it is possible that there will be more capacity on the tour. We are sorry that it did not turn out as you expected. We take note of the comments to pass them on to our local provider in order to improve the service. Opinion translated. Show original.

Feb / 21 / 2023

William Sotomarino

Lima, Peru

I travelled with my partner

Mal. Nunca me enviaron los tickets y no pudimos entrar.

Wrong. They never sent me the tickets and we couldn't get in.

I travelled with my partner

Hemos confirmado que las entradas te fueron enviadas correctamente dos semanas antes de tu visita. Sentimos si no pudiste verlas. Translate this opinion into English.

We have confirmed that the tickets were sent to you correctly two weeks before your visit. We're sorry if you couldn't see them. Opinion translated. Show original.

Dec / 28 / 2022

Jose Juan

Spain

Nos llevaban como borregos mientras iban cerrando salas, a penas pudimos ver algo

They took us like sheep while they were closing rooms, we could hardly see anything

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Se tendrán en cuenta tus comentarios de cara a mejorar el servicio. Translate this opinion into English.

The local supplier tries to make the activity live up to the expectations of all the participants. We are sorry that this was not your case. Your comments will be taken into account in order to improve the service. Opinion translated. Show original.

Dec / 08 / 2022

Manuel

Santa Cruz De Tenerife, Spain

I travelled with my partner

Mucho retraso en la entrada, pese a contar con un ticket con horario predeterminado. Quizás porque tenía unas expectativas muy altas, el palacio no me pareció tan espectacular como otros europeos.

Much delay in entry, despite having a ticket with a predetermined time. Perhaps because I had very high expectations, the palace did not seem as spectacular as other European ones.

I travelled with my partner

La popularidad de esta visita puede provocar un mayor aforo de visitantes, y por tanto se pueden ocasionar demoras en los accesos y en los controles de seguridad. Sentimos que la visita no haya sido de tu agrado. Translate this opinion into English.

The popularity of this visit may cause a greater number of visitors, and therefore may cause delays in access and security controls. We are sorry that the visit was not to your liking. Opinion translated. Show original.

Nov / 08 / 2022

Felipe Oliveira De Souza

Brazil

I travelled by myself

Selecionei a data para o dia 9 e mudaram para o dia 8

I travelled by myself

Na reserva podemos ver que a reserva foi feita para o dia 8 de novembro, não para o dia 9. Lamentamos a confusão.

Showing 921-891

No hidden fees or surcharges

Return to the activity

Palace of Versailles Ticket - Reviews

You may also be interested in

Palace of Versailles Tour